Replacement Policy

Welcome to SA TIME LINE, where your satisfaction is our top priority. In the unfortunate event that you receive a damaged parcel, we have a seamless Replacement Policy in place to ensure your shopping experience remains beautiful and stress-free. To initiate the replacement process, we encourage you to share proof videos and photos of the damaged items with our dedicated Replacement Department through our official number: +92-315-630-7009.

We understand that the visual evidence you provide is crucial in addressing your concerns promptly and effectively. Our Replacement Department meticulously reviews each case, ensuring that your complaint is thoroughly examined and validated. This thorough process is in place to maintain the integrity of our commitment to quality and customer satisfaction.

Once your proof is received and your complaint is verified, we will swiftly process the replacement order and dispatch it to your address. Our goal is to minimize any inconvenience you may have encountered and to ensure that you receive the pristine and undamaged items you initially selected.

At SA TIME LINE, we value your trust and aim to make every aspect of your shopping experience as extendable and beautiful as possible. Our Replacement Policy is designed to provide you with peace of mind, knowing that we are here to address any unforeseen issues with care and efficiency. Thank you for choosing SA TIME LINE, where excellence meets reliability in every transaction.